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Office of Community Affairs & Health Policy (OCAHP)

INNOVATIVE CLINICAL CARE
In the days immediately following Katrina in 2005, medical residents and faculty from the School of Medicine set up urgent care at six sites in the streets of New Orleans. The experience not only engendered great satisfaction and learning, but also clearly indicated the importance of providing more community-­‐based care to help heal the city and improve the health of its citizens. The post-Katrina challenges also added an important new dimension to the educational experience at Tulane University.
 
Tulane Community Health Centers have since grown into nine clinic sites providing nearly 80,000 patient visits, are nationally recognized for quality and are a model for the region and nation. Patients are seen irrespective of insurance status or ability to pay with a  goal of keeping people healthy and out of the hospital so all can be healthy, contributing members of the community.
 
The sites offer a range of services from school-­‐based to mobile units to comprehensive primary care and behavioral health, focused on the following goals:

  1. Deliver highly accessible health services using the team-­based approach of a Medical Home.
  2. Use Health Information Technology to improve the access, quality and acceptability of care.
  3. Develop innovative & replicable care models applicable to health needs of underserved populations in all areas.
  4. Collaborate with educational institutions & non-­‐profit partners to provide health professional training opportunities.

In addition to primary and preventative care, enabling services are offered to empower patients and support the whole person. These wrap around services include: language access assistance, civil legal aid, social services, health education, mental health and resilience programs, community engagement and empowerment.

EDUCATION & WORKFORCE DEVELOPMENT
Prior to Hurricane Katrina, the majority of medical education occurred in the centralized hospital system. The Tulane clinic sites provide direct care but also create a venue to support workforce development and train future physicians and health professionals in the communities where the patients live. OCAHP works with a variety of sectors within Tulane University to create a team-­‐based model of care including schools of medicine, social work, public health, as well as other institutions such as Xavier School of Pharmacy, LSU School of Nursing, Dillard School of Nursing and Herzing College to develop future leaders in healthcare.

VISION
OCAHP will be a leader in improving population health and building capacity through innovative and community engaged clinical care, education, research, and policy advancement.
 
MISSION
OCAHP improves the health of communities by:

  • Partnering equitably with communities
  • Developing innovative, replicable models of health care delivery, research and education
  • Training a prepared, engaged and effective workforce
  • Convening diverse partners to increase local capacity
  • Systematically studying innovation
  • Disseminating information and findings to a wide range of stakeholders
  • Advancing health policy and informing decision-making processes