Professionalism/Environment of Learning Program

 

Scope:

A comprehensive program for both facilitating a professional environment and providing a system to collect and track all reports to ensure accountability and follow-through.

Purpose:

The Tulane University School of Medicine (SOM) is committed to creating and maintaining a positive and respectful environment for its faculty, learners and staff by holding accountable those who do not follow the tenets of professional workplace behavior. The SOM Guiding Principles outline our prioritized core values and link them to behavioral expectations. Each year, all members of our community will acknowledge receipt of these principles. An emphasis has been placed on recognizing those individuals with exemplary behavior and who are role models for professionalism.

The Professionalism/Environment of Learning Program (PELP) is designed to facilitate the creation and maintenance of an environment that is professional, respectful, inclusive, and intellectually stimulating. The PELP allows individuals to both recognize exemplary behavior as well as submit concerns about all aspects of the learning environment.

The program receives all concerns, which can be submitted through a variety of mechanisms, and documents and records them in a confidential database. Each report is reviewed and managed following established algorithms, approved by the PELP Advisory Board. An essential assumption is that all members of our community do not intend harm, rather may need education and awareness of the impact of their actions. Thus, early intervention is key to prevent continued or escalated unprofessional behavior.

Goals:

1.    Facilitate a professional and inclusive learning/work environment based on our Guiding Principles.
2.    Provide consistent educational opportunities for all members of our community.
3.    Provide a clear and transparent process for reviewing and resolving all submissions.
4.    Provide a fair system to ensure accountability of all members of our community.
5.    Build and maintain trust by making available all relevant data and metrics to ensure the integrity of the program.
6.    Ensure confidentiality and minimize fear of retaliation.
7.    Provide oversight to ensure resources are provided to units with recurrent concerns.

Reporting of Exceptional Behavior: How to Report

Reporting of Concerning Behavior: How to Report

Confidentiality of Reports

Protection of Rights of those Reporting Concerning Behavior

Protection of the Rights of those Reported for Concerning Behavior

Review of Reports of Concerning Behavior

Resolution of Reports

Reporting and Assessment of the Environment of Learning