Tulane Doctors ~ Surgery ~ Thyroid -Parathyroid ~ Patient Testimonials

I Came All The Way From Portugal So Dr. Kandil Could Perform My Surgery

"When I discovered that I needed to remove the right lobe of my thyroid, I was very concerned about having a long visible scar on my neck.   I did my own research and read in an article about transaxillary robotic surgery in the U.S.A. (New Orleans). Because I live in Portugal, it seemed almost impossible, but I contacted Dr. Kandil via e-mail and he responded promptly to all my questions.  It was exceptional.   After conversing with Dr. Kandil, I decided to schedule my surgery and travel to New Orleans.   The surgery was a great success, fast recovery, and absence of neck pain.  This robot allowed the doctor to remove all my diseased tissue, saving the rest of my gland.   My deep appreciation goes out to all the health care professionals at Tulane Medical Center, and in particular to Dr. Kandil's dedication and commitment to this procedure.   I recommend this procedure to anyone because it is minimally invasive surgery and Dr. Kandil is an excellent professional, very demanding and well qualified."  Claudia, Portugal

After A Failed Surgery At MD Anderson, Tulane Was Able To Provide Help

Scott A."I have been suffering from hyperparathyroidism and hypercalcemia‎ for nearly ten years.  After seeing multiple doctors, and by another endosurgeon, no one could seem to locate the tumor that had been reaping havoc on my body.  I did research and found videos of Dr. Kandil on YouTube so I make an appointment.  After meeting with Dr. Kandil on my first visit, I felt very confident immediately after meeting his team.  I was in good hands.  I was amazed that he was actually present during the ultrasounds as well as participated and discussed what he had found on my thyroid and parathyroid.  We decided to wait a few months to do surgery.  When I returned for my second visit and he compared the ultrasounds, the adenoma we had initially discovered in the previous ultrasound was very prominent.  A month later I had surgery and Dr. Kandil removed a very huge adenoma that was located on the lower left parathyroid.  I was thoroughly impressed and satisfied by the staff at Tulane Medical Center and Dr. Kandil's concern and compassion.  I wish I would have found Dr. Kandil sooner because I believe that I could have been cured by now had I come to him years ago.  It is worth the 2.5-hour drive to New Orleans.  I cannot express how thankful I am to Dr. Kandil for listening to me share my experience with this disease.  He knew and understood the pain and misery that I had been enduring.  Thank you from the bottom of my heart." Sincerely, Scott A., Erath, Louisiana

I Am Forever Thankful!

Stephanie D.

"My name is Stephanie and Dr. Kandil performed robotic surgery on me due to a big nodule that I had next to my left thyroid for 11 years! I spent my teenage and college years with a lot of issues related to this and since I was so young I kept ignoring it.  Finally, after my pregnancy, I decided to follow up with it and it came back with suspicious cells.  I decided to look for a doctor that could remove my left thyroid and nodule through my armpit because I didn't want an ugly scar on my neck.  I also tend to get raised(keloid scars) when I have surgery. When I came across Dr. Kandil and his staff, I was amazed.  Everyone is so nice and understanding.  I traveled from Florida to Louisiana to have this procedure done.  I took a risk and I am so glad I did! I am blessed to have come across so many amazing people in Louisiana (Dr. Kandil and his staff). I am forever thankful!!!" Sincerely, Stephanie D., FL

Patient Came From Florida For Adrenal Surgery, After 19 Prior Abdominal Surgeries

"I am so thankful that I came to Tulane University with Dr. Kandil heading my procedure. I’ve had a wonderful outcome and the pain has been much milder with his techniques.  I would strongly recommend him.  I will come again to get my whole abdominal wall done.  I’m requesting this considering I have multiple hernias at this time.  Had I not used Dr. Kandil and his techniques I know personally from 19 other surgeries, I would still be staying in the hospital, have much more pain, and not even eating at this point.  I was able to walk around, drink, and eat in less than 24 hours.  Thank you Dr. Kandil for your techniques and for being my doctor.  I will drive from anywhere to come to you.  Panama City Beach Florida is far but not for what you’ve done for me."  Sincerely,  Tonya Sue Z., Panama City, Florida

Life is Back to Normal After Thyroid Cancer Diagnosis

Gabrielle NaveFor much of her young life, Gabrielle Nave has battled illnesses. At age 10, Gabrielle was diagnosed with Ewing sarcoma, cancer in her bones. She often had imaging scans of her bones to see if the cancer was returning or spreading.

When she was 15 years old, a routine imaging scan showed an unusual cyst on her thyroid. Also, Gabrielle’s hormones were imbalanced, causing her to gain some weight and have cold feet. More testing and a biopsy revealed a scary diagnosis – thyroid cancer. The frequent imaging scans earlier in her childhood had exposed her neck area to increased radiation, probably contributing to her developing thyroid cancer. Gabrielle’s oncologist referred her to Dr. Emad Kandil, chief of endocrine and oncological surgery with Tulane Health System.

Because Gabrielle had a cancerous nodule on the left lobe of her thyroid, Dr. Kandil performed a robotic transaxillary thyroidectomy to remove cancer. What was unusual about the surgery was that Dr. Kandil used robot technology and the surgery was done through a small, hidden incision in the crease of her armpit.

The surgeons of Tulane Health System specialize in using minimally invasive or laparoscopic techniques and a robotic surgical system to better care for patients. They have pioneered minimally invasive procedures for more than two decades. These surgery techniques can replace large-incision, or open, surgeries for less pain, smaller scars, minimal blood loss, shorter hospital stays and faster recovery time. Dr. Kandil has the most experience in the country with these techniques, and many patients will come from outside of Louisiana to undergo this procedure at Tulane.

Most thyroid surgeries are done through an incision at the bottom of the neck. Dr. Kandil wanted to spare young Gabrielle, who already had scars on her body from previous procedures, from any more incision scars that could be easily seen.

“Because the thyroid surgery incision was going to be near my face, having the surgery done through a crease in my upper arm sounded like a much better option,” Gabrielle said. “I was sore for two days after the surgery. About 10 days later, I was fine and went back to home school studies for freshman year of high school.”

Later that spring, Gabrielle attended the Prom of Champions in New Orleans, unforgettable night for teenagers diagnosed with cancer or blood disorders. She wore a sleek black gown with silver rhinestones and brought her sister and a friend along.

“It was an amazing experience! My dress was donated to me and I got to ride in a limo. Celebrities were there and it was really fun,” said Gabrielle, who has attended the event for a few years.

Now, life is back to normal for Gabrielle, who lives about an hour north of New Orleans. She has no restrictions on activities. Gabrielle enjoys practicing art and make-up. While she tries to eat healthy foods, she also likes to be in the kitchen cooking and baking, and she loves trying out new restaurants. Gabrielle is considering attending culinary school after she finishes high school.  Gabrielle N., north of New Orleans, Louisiana

After My Surgery, Everything Changed 100 Percent!

I am a 47-year-old female veteran who was experiencing fatigue, depression, high blood pressure, and other health issues. I was told that I need my parathyroid glands removed. I was scared and my blood pressure wouldn’t go down, but after my surgery, everything changed 100 percent. I am so pleased with my outcome. Dr. Kandil and his staff are the best. It has been a pleasure to have him as my doctor. Rosalind H. Pensacola, Florida

I am grateful for your care, especially before, during and after my RFA procedure.

I just wanted to reach out and let you know that I am very grateful for your care, especially before, during and after my rfa procedure.  You are so highly skilled and I feel fortunate to have you as my surgeon.  Tulane is fortunate as well.

I am at work today – working remotely – and marvel at the ability to spring back so quickly due to a non-invasive approach.  Marvelous state-of-the-art technology, yet can only be as effective as the master who performs the procedure.

My hospital experience was very positive.  My care and all of those who took care of me was outstanding.  Many times positive comments do not travel as fast as negative, thus my reason for letting you know.  My family members were especially pleased with the text option to receive updates – especially my son who practices medicine in Tucson.  Please share my comments with the hospital staff.

I look forward to seeing you for my follow-up. Cynthia. New Orleans, Louisiana

I Had The Transoral Surgery Done….Went Back To Work After 2 Weeks Of Having It Done.

I had the transoral surgery done in February and I feel great. The surgery was easier than the other two I had. I was up and moving around a week after the surgery. I went back to work after 2 weeks of having it done. The marks healed up a lot faster and I had no drain tube. I would say that it is the way to go if you don’t want to be down for a long time! I had all my feeling back in my mouth 2 months after my surgery. I was very impressed. Kerri P., Amite, Louisiana

Dr. Kandil, Wendy and all the nurses are #1.

Dr. Kandil was an excellent doctor. The success of my surgery was due to his caring professional way of carrying out all his duties. I have had surgeries at East Jefferson, West Jefferson and Ochsner. Tulane is by far the best! The card I received from the nurses touched by heart. Thanks to all who took care of me. Dr. Kandil, Wendy and all the nurses are #1. Joseph R., Belle Chasse, Louisiana

You are definitely a 5 out of 5-star surgeon!

Amazing results. When I had the surgery done I was fascinated at how fast I recovered and that no pain medications were needed. I had the pain medication but did not have to take any. I had the robotic surgery and I was blown away how quickly I recovered and that Dr. Kandil was able to do the surgery from under the arm and not make an incision on my neck. Thank you Dr. Kandil for being such a compassionate kind and precise doctor. You are definitely a 5 out of 5-star surgeon! Lily W., Abita Springs, Louisiana

Dr. Kandil and His Staff Demonstrated a High Level of Competency.

I am typing this letter to express my appreciation for the wonderful treatment and experience I had with your G.I., Surgery department on the day I scheduled my appointment. I was welcomed with warm, caring, attentive attitudes, shown by the two receptionists at the front patients check-in desk. Their smiles and pleasant demeanor were exactly what I needed to lighten the anxiety and stress I felt that day. They allowed me to explain my reason for scheduling a visit and immediately took the appropriate action to expedite my personal situation.

On the day of my scheduled appointment, I met with Dr. Kandil and his staff, who demonstrated a high level of competency. Dr. Kandil and his staff explained their plan of action and follow up care with conciseness, promptly after viewing an MRI conducted on my throat. Their explanation gave me the confidence to allow them to have autonomy moving forward in my treatment.

My surgery went very well and reviving to consciousness, post-surgery, I was not at all in tremendous pain. This was to me, an indicator that minimal cutting was performed during surgery, to keep my healing time to the lowest amount possible. The nursing staff that cared for me post-surgery, left no stone unturned, making sure I was comfortable in my overnight stay. They allowed my fiancée to help throughout the night as she saw fit. I was discharged with all the medication and equipment necessary to provide adequate care for myself at home until my next post-op visit.

I could continue on this pleasant rant about the G.I, staff and Dr. Kandil, but I will end this letter by saying Dr. Kandil and his staff have given me a renewed faith in Tulane University Hospital’s ability to provide treatment for my family and me. Thank you from my heart. NOPD, Senior Officer Gregory Hill, Jr.

Dr. Kandil is An Excellent Physician.

My experience with Dr. Kandil has been beyond words. From my first visit on, he found my problem and was very thorough in the way he described to me the action, which needed to be taken. He did my surgery and follow-up and had to do a second surgery to complete. The surgeries went very well and after six years, there are no residue issues. I recommend him to everyone who has a problem. His overall patient-physician contact has been way beyond in his attitude and compassion. He is an excellent physician. Pamela R., Metairie, Louisiana

It Was So Worth the Drive From The Baton Rouge Area to New Orleans

Thank you so much, Dr. Kandil for performing my parathyroidectomy. You did an amazing job as my doctor! The whole experience went so well. I did not experience any loss of my voice at all and could swallow perfectly right after surgery. The terrible pain in my feet and knees I had been suffering as well as the foggy thinking I was experiencing is gone. What a blessing! Everybody I encountered at your office was so nice and helpful. All of the staff at Tulane from the Nurses to Anesthesia was wonderful and took excellent care of me. It was so worth the drive from the Baton Rouge area to New Orleans to have you perform my surgery. I highly recommend you as a surgeon. Stephanie Curtin – Baton Rouge, LA

I Would Give Dr. Kandil and His Staff an A + +

My experience with Dr. Kandil was exceptional. Absolutely no pain after surgery. Dr. Kandil took time to answer all my questions and his staff was very professional and made sure I was comfortable before, during and after the surgery. I found that I was able to return to my daily routine almost immediately after returning home. If I had to rate the whole experience I would give Dr. Kandil and his staff an A + + On a scale from 1 to 10, I’d give them an 11. Dr. Kandil was very good at listening to my questions and making sure, I understood what was going to happen. He was very good at making me feel special. Like I was his only patient and he gave me his undivided attention! Fantastic experience from beginning to end.  Elaine R.

Dr. Kandil Did a Superb Job

I was diagnosed with Graves’ disease in 2017. By the end of 2018, I was scheduled for surgery. I was very nervous about this surgery, of course, because of being cut my neck. I made an appointment with Dr. Kandil, by recommendation, and I could not have made a better choice. He was wonderful. Everything went smooth. I was a little nervous about my scar but he assured me he will do a suburb job – and that he did! I would recommend Dr. Kandil to all patients that need to have a thyroidectomy. Thank you for everything. Misty M.

I Really Appreciate Dr. Kandil's Skill

I, JoAnn Arnaud, had thyroid surgery in November of 2018. I am very pleased with the outcome. The scar is barely visible. I thought that I would have to use Mederma to fade the spot-- no need, the cut has cleared up and can barely be seen. I really appreciate Dr. Kandil’s skill at what he does. I feel a lot better now. JoAnn Arnaud

Marked Improvements, Thank You!

Thank you so much for performing my parathyroidectomy!   I am already noticing marked improvements with not hurting in my feet and knees like I was every day before the surgery and my thinking is so clear now it’s a blessing!  My recovery has gone amazingly with no loss at all of my voice and swallowing easily after surgery.   Thank you also for doing my surgery as soon as you were able and before the end of the year.   Everyone at Tulane including all of your staff has been amazing as well!  Stephanie C., Baton Rouge, Louisiana

I Would Truly Do It Again With Dr. Kandil As My Physician!

Dr. Kandil is the best and worth the drive from Jackson MS to New Orleans. I am so grateful for the referral from the NFL former players alliance at Tulane. I was diagnosed with a 10 cm growth on my thyroid and Dr. Kandil removed it with a scar that is not noticeable. Dr. Kandil was very professional and explained completely the procedure and all possible outcomes. Dr. Kandil is very personal and compassionate. He made sure my wife was well informed during my procedure. He aborted the surgery the first time due to heart palpitations, he would not take the chance of major problems, I truly respect his honesty and expertise. Thank you Dr. Kandil, I would truly do it again with you as my physician.  Rodney P., Jackson, Mississippi

Dr. Kandil is worth the drive!

It was worth the drive from Baton Rouge to receive this exceptional care.   I had read about you on the internet, and I felt confident in your skills as a physician and surgeon.   What I did not expect was your very kind and professional demeanor.   You immediately put me at ease, and I knew I was in the best hands.  The entire process of entering the hospital, the pre-op procedures, the actual surgery, and the recovery went smoothly.   What surprised me most was not having any pain.  I never needed anything for pain during my entire recovery.  Finally, as a woman, I was concerned about the scar I would be left with.  As of today just shy of 3 months post-surgery you can hardly see the scar.    There is no reason why anyone would need to leave this great state to find exceptional care as I found at Tulane Medical Center.   You are a superb doctor and a gifted surgeon.  Your entire staff is to be commended for their great care and professionalism, too. Anne C., Baton Rouge, Louisiana

Dr. Kandil Explained Everything So Well

My surgery went well.  Dr. Kandil explained very well what was going on.  I had an unusual case and was lucky to have someone as skilled as Dr. Kandil.  The rest of the staff was excellent too.  One of my parathyroids was unusually large and Dr. Kandil only had to remover a little bit of my right thyroid to get it out.  This was great news, and my calcium levels seem to be back to normal.  I would recommend Dr. Kandil to anyone with a similar issue.  Mark R., Baton Rouge, Louisiana

Robotic Surgery, A Much Better Option

For much of her young life, Gabrielle has battled illnesses. At age 10, Gabrielle was diagnosed with Ewing sarcoma, cancer in her bones. She often had imaging scans of her bones to see if the cancer was returning or spreading. When she was 15 years old, a routine imaging scan showed an unusual cyst on her thyroid. Also, Gabrielle’s hormones were imbalanced, causing her to gain some weight and have cold feet. More testing and a biopsy revealed a scary diagnosis – thyroid cancer. The frequent imaging scans earlier in her childhood had exposed her neck area to increased radiation, probably contributing to her developing thyroid cancer. Gabrielle’s oncologist referred her to Dr. Emad Kandil, chief of endocrine and Oncological surgery at Tulane.

Because Gabrielle had a cancerous nodule on the left lobe of her thyroid, Dr. Kandil performed a robotic transaxillary thyroidectomy to remove cancer. What was unusual about the surgery was that Dr. Kandil used robot technology and the surgery was done through a small hidden incision in the crease of her armpit. The surgeons at Tulane Medical Center specialize in using minimally invasive or laparoscopic techniques and robotic surgical system to better care for patients. They have pioneered minimally invasive procedures for more than two decades. These surgery techniques can replace large-incision surgeries (open surgery) for less pain, smaller scars, minimal blood loss, shorter hospital stays and faster recovery time.

Dr. Kandil has the largest experience in the country with these techniques and many patients will come out of state to undergo this procedure at Tulane. Most thyroid surgeries are done through an incision at the bottom of the neck. Dr. Kandil wanted to spare young Gabriella, who already had scars on her body from previous procedures, from any more incision scars that could be easily seen. “Because the thyroid surgery incision was going to be near my face, having the surgery done through a crease in my upper arm sounded like a much better option,” remembers Gabrielle. “I was sore for two days after the surgery. About ten days later, I was fine and went back to homeschool studies for freshman year of high school.” Later that spring, Gabrielle attended the Prom of Champions in New Orleans, unforgettable night for teenagers diagnosed with cancer or blood disorders. She wore a sleek black gown with silver rhinestones and brought her sister and a friend along. “It was an amazing experience! My dress was donated to me and I got to ride in a limo. Celebrities were there and it was really fun,” notes Gabrielle, who has attended the event for a few years. Now, life is back to normal for Gabrielle, who lives about an hour north of New Orleans. She has no restrictions on activities. Gabrielle enjoys practicing art and make-up. While she tries to eat healthy foods, she also likes to be in the kitchen cooking and baking and loves trying out new restaurants. Gabrielle is considering attending culinary school after she finishes high school.  
Sincerely, Gabrielle N., Folsom, Louisiana

Dr. Kandil Has The Needed Expertise And Knowledge

I became Dr. Kandil’s patient a few years ago after any complaints fell on deaf ears with my previous doctor. Dr. Kandil has been wonderful to work with. He listens attentively to me and seeks to find the best solution.  I have felt a world of difference in his care and am grateful for his dedication and patience. This sort of medical practice is difficult because it’s a lot of trial and error.  But Dr. Kandil has the needed expertise and knowledge to reduce the trial and error and get it right the first time.  I would highly recommend him and his staff at Tulane Medical Center.
Best, Vanessa F., New Orleans, Louisiana

I Couldn't Be Happier With My Amazing Results!

I was 27 years old when I was diagnosed with thyroid papillary cancer that had spread to multiple lymph nodes throughout the left side of my neck. Dr. Kandil met with me on numerous occasions going over the procedure, my options and what he felt was best for me.  I knew I was in good hands when Dr. Kandil was able to answer any and all repetitive questions I had about the surgery, making sure I was well informed and comfortable with the procedure.  We opted for robotic assistant trans-axillary total thyroidectomy.  It has been two years since my TT and I could not be any happier with my surgeon, his staff, and the amazing results.  Scaring is very minimal and there was very little downtime. It’s been such a positive experience and I am more than certain that every follow-up with Dr. Kandil will be met with sincerity.  Mylinh P., Marrero, Louisiana

Dr. Kandil Gave Me My Life Back

A few words are not sufficient to express the exceptional care I recently received from Dr. Emad Kandil,  Chief of Endocrine Surgery.  I had heard positive comments from one of his former patients and a nurse friend of mine.  I called and made a definite appointment with his nurse Charlotte.

After our initial consultation and tests, I became increasingly aware that he was the surgeon I wanted to operate on my parathyroids. His warm confident demeanor soothed me; I was struck by the reverence in the eyes of the interns and medical students who inhaled his every word. He checked and double checked the films, making a few changed as he re-read them. This kind, serious medical man made sense to me. My trust in his positive approach was solid. He did not disappoint me. This gentle giant has given me my life back. God bless him. Sincerely, Joan T., New Orleans

No One Will Ever Know That I Had This Surgery

My recent experience at Tulane Medical Center has been a great experience with Dr. Kandil and all his staff. When I came here, I was very scared to find out that I had a suspicious thyroid nodule.  With many visits, ultrasounds and biopsies, I decided to have my entire thyroid removed. With many options, I decided to remove the thyroid by robotic surgery and having a neck lift. Going through this experience, Dr. Kandil and all staff from his office to pre and then surgery made my entire experience comfortable. I highly recommend this clinic and already have done so. I am very happy with the outcome of surgery and no one will ever know that I had this surgery because that was a major concern of having a scar on my neck. Sincerely, Sandra B., New Orleans

Dr. Kandil Is An Excellent Physician

"I was diagnosed with a large nodule on my right thyroid in March 2017.  I was referred to a general surgery who suggested that my whole thyroid be removed by the traditional large scar across my neck.  I wanted a second opinion so I contacted my husband's cousin who is a radiology oncologist for his opinion.  He then referred me to Dr. Kandil, whom he has great regards for, he told me about his robotic procedure and highly recommended that I see him.  

I was so impressed with Dr. Kandil, he is very compassionate. He suggested that I only needed the right thyroid removed so I would at least have part of a functioning thyroid. I am so thankful to have found him.  My surgery was done in April 2017, which was a success and my recovery went very smoothly. I am still under his care for my medications.  Dr. Kandil and his whole staff are outstanding, I cannot thank them enough for the excellent care that they have given me. Dr. Kandil is an excellent physician and I would highly recommend him."  
Best Regards, Gina M., Marrero, Louisiana

I Would Come Back In A Heartbeat To Be Under Dr. Kandil's Care

"I have been a patient of Dr. Kandil at the ENT Clinic and the staff at both the clinic and hospital have been so caring and patient with me.  Even when I was in a bad mood, they were available for me at all times.  I would come back in a heartbeat to be under Dr. Kandil's care.  Both his clinic staff and the hospital staff on the 3rd floor were excellent.  It has been a pleasure coming here, thank you to each and every one of you that took care of me."  
Sincerely, Robbie M., Sorrento, Louisiana

I Highly Recommend Dr. Kandil And His Support Staff

"I visited Dr. Kandil in March 2017 for an enlarging thyroid nodule with Hashimoto thyroiditis.  The nodule was compressing my esophagus and caused problems swallowing.  I did not want a midline neck scar and did research on robotic thyroidectomy.  Dr. Kandil has been performing robotic thyroid surgery for many years, has the largest experience in the country and had a good track record for low complications.  I traveled from New Jersey to New Orleans for consultation and found him respectful.  He was engaging and answered all my questions.  His office staff performed a thyroid ultrasound during that visit and Dr. Kandil reviewed all the images in person.  I underwent thyroidectomy the next day and did not have any complications.  I no longer have problems swallowing or discomfort from the surgery.  I highly recommend Dr. Kandil and his support staff."  —H.B., New Jersey

I Was Able To Return To Normal Functioning Within A Week, Thanks To Dr. Kandil

"I had surgery in January 2017 and I am very pleased with the results.  I had no pain after surgery.  I have no scar on my neck.  I had no need for any medication.  My incision, under my arm, has healed and looks great.  I was able to return to normal functioning within a week.  A big thank you to Dr. Kandil."  Sharron N., Harvey, Louisiana

No One Can Find A Scar!

"Thank you for your Meticulous Surgical Skill...after only 6 weeks no one can find a scar. I'm so pleased."  Phylis S.

I Would Recommend Dr. Kandil To Anyone

"I noticed a large nodule on my right thyroid gland. We spoke to many doctors and realized that a biopsy would be necessary. When my results came back as inconclusive, surgery was the only option. I am 19 years old and I was very afraid of the thought of living with a scar on my neck for the rest of my life. I then did my research and discovered the new robotic thyroidectomy. I am now living in Florida but am originally from New Orleans. I found that Dr Kandil performed the surgery at Tulane. Doctor Kandil was absolutely wonderful and I have never had such a great doctor who seemed to care so much. He was extremely informative and professional. My parents absolutely loved him as well! The surgery went great and the scar under my arm is barely even noticeable. I recovered within about 2 months. It is so great that they have this new surgery and I would recommend Dr. Kandil to anyone. He is great!"  Kristie C., Florida

My Husband And I Were Very Impressed With His Knowledge, Experience And Warm, Down-To-Earth Manner

"My 19-year-old daughter Kristie suddenly developed a large mass on her neck, which turned out to be a thyroid tumor. Her dad and I had just lost his brother to a malignant brain tumor, so we wanted her to have it removed immediately. She began researching doctors who did a robotic approach through the axilla, since she didn't want a scar on her neck. I had been a surgical RN for many years and had never heard of this approach. I had many questions and concerns and Dr. Kandil took the time to answer them and never made me feel rushed. My husband and I were very impressed with his knowledge, experience, and warm, down-to-earth manner. Dr. Kandil ordered an ultrasound before the surgery and stayed with Kristie during the entire procedure. As an RN, I can tell you this is pretty unusual to have a physician stay during such a test. He shows a genuine concern for his patients that is very reassuring. Immediately after the operation, Dr. Kandil prepared us that the tumor could be malignant. He explained a plan of care for Kristie should the pathologist find the mass to be malignant. A week later we got the wonderful news that the mass was benign and she could get back to her life as a college student. Dr. Kandil is an amazing physician that I would highly recommend."  Kristie's Mother, Florida

No One In Canada Is Trained For Transaxillary Robotic Surgery, I'm So Glad I Found Out About Dr. Kandil

"I am from Canada and in the medical field myself. When I noticed a growing lump on my neck, my doctors in Canada recommended surgery through the neck but I was reluctant to have a long visible scar. I did my own research and found Transaxillary Robotic Surgery.  I have never heard of this – no one in Canada is trained for this surgery.  I got in touch with Dr. Kandil.  He replied immediately and addressed all my questions, explained the procedure and even the cost as I am a private payer.

Dr. Kandil performed my surgery using the da Vinci robot system.  The medical care was outstanding and I had a great experience.  I was out of the hospital the next day and had a great time visiting New Orleans with my family.  After the hospital, I did not need any pain medicine.  The surgery did not hold me back.  I had a full range of motion in my neck and my left arm (the site of surgery) shortly after the surgery. I have no scar on my neck and I have a very well concealed left axillary scar.  I am still wearing my tank tops.

I can't thank Dr. Kandil enough for providing me with the best care.  I believe robotic surgery is the way of the future.  I had outstanding and competent care at Dr. Kandil's office and special thanks to Vanessa and thanks to the nurses and the doctors at Tulane Medical Center who provided me with superb care."  F. Adams, Canada AB

It Was A Divine Experience For Me From Arrival To Departure

Testimonial - Erin S."My name is Erin.  I am an RN in South Florida.  My thyroid nodules were found on a cervical spine MRI.  My physician’s care at that time was to monitor my thyroid through ultrasound, iodine uptake (nuclear med) and blood work.  I also had a fine needle biopsy showed hyperplasia.

On my last ultrasound,  the nodule had increased in size and was suggestive of cancer.  I honestly knew it had grown because I was feeling pressure against my esophagus when swallowing everything and off to the ENT physician I went.  He recommended surgical intervention.  I was afraid of being cut at my neck and the scar it would leave.  He then informed me that the transaxillary approach has been approved.  In researching, I was impressed because the use of robotics allows a more precise surgery.  It shows a 3D view and provides protection of the sensitive nerves.

My research led me to Dr. Kandil.  He is a leader in teaching and instructing this surgical procedure.  After reviewing my medical records, he informed me I was a good candidate for transaxillary robotic surgery.  His staff assisted me with the pre-op I needed, scheduled my pre and post-surgical visits and kindly provided a surgery date at my convenience, as I had to arrange to travel for this surgery. I had my initial meeting with Dr. Kandil and was pleased that he listened to me and heard my concerns.  He answered my questions about the surgery and incision.  The incision site was a big concern for me, as I am coming from South Florida and I practically live in my bathing suit.  I felt reassured that I would not have a noticeable scar.

My surgery was a pleasant experience as I was cared for in a professional manner from pre to post operation.  I woke up after surgery to my nurse Joy and a visit from my doctors!  I spent the night and the staff was attentive. Dr. Kandil even visited my hospital room.

The next day, I was discharged with a drain under my arm, instructions on medicine and surgical site care.  I was doing great!  My discomfort was minimal.  I shopped and walked around New Orleans by myself.  I was eating cereal and subs without any difficulty swallowing which is not the case with cervical incisions.  During a follow-up visit in the ENT clinic, Vanessa the PA pulled my drain and I returned to Florida that afternoon.

Once the final pathology report was available, Dr. Kandil called and spoke with me directly to report the findings and check on my progress.  My recovery at home went smoothly. My incision is at my left side in the curve of my armpit. I had minimal discomfort and felt stronger daily.  I know I chose the best physician and procedure for my situation.  Every time I look into the mirror, I smile.  I am so thankful not to see a cervical scar after my thyroid surgery.  I thank you, Dr. Kandil, for your surgical ability, care, and dedication to providing this option.  It was a divine experience for me from arrival to departure."
Erin, South Florida

His Treatment Plan Was Intentioned, Intelligent, And Sensitive To My Needs For Care

"As part of an unrelated examination, nodules were discovered in my thyroid.  The pathology report seemed somewhat ominous that perhaps there was a malignancy, so my endocrinologist referred me to Dr. Kandil.  His staff and clinic director were most helpful in getting an appointment for me quickly.  Dr. Kandil was very informative, discussing the possibilities of malignancy, but had a plan to save half of my thyroid in the event that there was no malignancy.  His treatment plan was intentioned, intelligent, and sensitive to my needs for care.  As well, he was very comforting, confident and concerned about my outcome, since I am a health care provider as well.  There was no malignancy and I still have half of a functioning thyroid!

My duties as a chiropractor require that I am able to use my upper body strength, and require that I not be absent from my practice for an extended period of time.  His surgical approach left me with no scar on my neck and no complications whatsoever.  In fact, the procedure was 'same day' surgery, and I was in my home relaxing by that afternoon.  I would highly recommend Dr. Kandil and the da Vinci technique as well as limited time at the hospital.  There is no place like home when you have something like this to deal with.  I am very pleased with my rapid recovery, I am very happy to have met Dr. Kandil and his kind staff.  My referral list for my own patients will definitely include him and your Medical Center."  Celine L., Harvey, LA

Dr. Kandil And His Team Took Excellent Care Of Me

Ligia M.

"I had a very positive experience, it was fantastic, and I had no pain at all.  I did not even open the pain killers that were prescribed to me.  In three days time, I was ready to continue my activities almost as normal.  Dr. Kandil and his team take excellent care of their patients."  Ligia M., Honduras

Dr. Kandil And His Staff Made Me Feel Like I Was Their Only Patient

Kathryn S."When I realized I was going to have thyroid surgery, I was concerned about recovery and scarring.  Dr. Kandil explained that he could make the incision in the natural folds of my skin on my chest and underarm, making the scars hard to notice.  I agreed to this type of surgery and I am thankful every day for it.  I can wear a sleeveless shirt or swimsuit and my scar, which is about three inches in length under my arm, goes totally undetected.

After the surgery, Dr. Kandil and his nursing staff made me feel like I was their only patient.  If I had any question or concern, they were on top of it ensuring my piece of mind.  I am very pleased with the surgery's outcome and I greatly appreciate the concern from Dr. Kandil and his staff."  Kathryn S.

Dr. Kandil Was A Blessing Coming To My Aid

Louis R.

"Dr. Kandil performed a robotic procedure to remove a nodule from my throat.  The procedure was a success and the following morning, I was up saying a prayer for my roommate.  I didn't have any pain in my throat and was very happy to learn about the new procedure.  Thanks very much for being a blessing and coming to my aid."  Louis R.

No Scar At All

"I was recommended for robotic surgery on the thyroid by Dr. Emad Kandil at Tulane University Medical Center. After surgery, my arms were stiff as if I had slept on them the wrong way, the stiffness was not bad and resolved in a couple of hours.  Other than that, I didn't even need pain medication.  The surgery did not leave a scar on my neck and there was no pain following surgery.  I went home the day after the surgery.  Dr. Kandil is a skilled and thorough surgeon.  I recommend this procedure and Dr. Kandil to anyone."  Jeanette H.

Dr. Emad Kandil Is A Doctor I Will Never Forget

Leslie N.

"Dr. Emad Kandil is a doctor I will never forget.  When my thyroid was diagnosed with suspicious nodules, one fear that I had was the dreaded 'Neck Scar'.  This gentle doctor is unique in that he removed part of my thyroid by going through my armpit area, and this was a same-day surgery!

I am so grateful to Dr. Emad Kandil for his knowledge.  Now I do not have to focus on a scar on my neck."  Leslie N.

I had more pain and difficulty recovering when my wisdom teeth were removed

"I had thyroid surgery with the robotic device as opposed to going through the neck.  A few months later, I have had no pain – I have not used any pain medicine at all.  I have had no side effects, I have a full range of motion, and I do not have any voice or other neck related issues.  I am pleased that this was about as simple a procedure there could be.  I had a lot more pain and difficult recovery when my wisdom teeth were removed."  P. D.

It Was Definitely Worth Traveling From North Carolina To Louisiana For The Procedure

Jennifer M.

"Upon finding out that I needed a total right thyroidectomy, I was very nervous about the traditional method of surgery. At 32 years old, I hated the thought of having to deal with a large scar on my neck for the rest of my life.  As a singer, I was also scared of losing my voice or becoming hoarse, a risk of traditional surgery.

My fears about surgery were greatly decreased after finding out about the robotic transaxillary procedure performed by Dr. Kandil.  I was very impressed after he reviewed my medical records and spoke with me at length about my surgery.  He also took the time to review my case with my local endocrinologist.

I was able to return home four days post-operation and was back to work in less than two weeks.  I am so grateful to Dr. Kandil and his staff for providing excellent care.  It was definitely worth traveling from North Carolina to Louisiana for the procedure, and I highly recommend Dr. Kandil to anyone requiring thyroid surgery." Jennifer M., North Carolina  

Dr. Kandil Is A Robotic Expert

Jamie R."My family doctor told me I had two nodules on my thyroid.  After meeting with Dr. Kandil, I knew I was in the right place.  He had the knowledge, expertise, and resources available to treat whatever was found.

Surgery was a must but by robot?  What's the big deal about the regular way of having thyroid surgery, is the scar really that bad?  I researched on the Internet and was shocked by the nasty scar it leaves.  I was a college soccer player – I had 3 knee surgeries and know scars, but this scar is very apparent and cannot be concealed – it is life-changing.  I finally understood why this robot was so revolutionary, and Dr. Kandil is an expert on it.

Dr. Kandil removed both nodules along with a portion of my thyroid.  I spent one night in the hospital as a precautionary measure, the incision was very small, recovery time was short, and I was up and about in a couple of days.  The scar is almost invisible.  I have to point it out to people when they ask to see it.

Unfortunately, I would use the da Vinci robot again.  Four months later, my mother looked at me and told me she saw a lump on my throat. I had rapidly growing tumors on my thyroid. Again, the robot was a total success.  The robot has saved me from two nasty neck incisions with considerable healing time, not to mention the cosmetic factor that has been avoided. It's an amazing invention that is changing lives every day." Jamie R.

I Am Able To Wear Sleeveless V-Neck Shirts And Bathing Suits Without Anyone Seeing A Scar Under My Arm

Natalie G."My experience with robotic surgery was actually my first experience with surgery ever.  I was overwhelmed after local doctors found calcification in my thyroid gland and suggested I see Dr. Kandil.  He explained a procedure to remove the left side of the thyroid that would not involve a cut across my neck.  This information was very comforting.  I didn’t want to have to always answer for a scar on my neck.  Also, the quick recovery was of extreme importance to me because I have 3 children, and the youngest was only 1 ½ years old.  I work full time and getting myself back to a regular routine in the shortest possible time was important to me and my family.

The first week after surgery went smooth, just extra rest and no lifting.  I was able to drive about 10 days after the surgery and was back to my full-time office position in only 2 ½ weeks.  My first week back at work was a full load…..dropping kids off at school and sitter, 40 hours at work, and baseball practices in the evenings.  Coworkers and friends didn’t even know about my surgery unless I told them.  There was no visible evidence for me to explain.  I am able to wear sleeveless v-neck shirts and bathing suits without anyone seeing the red scar line under my arm."  Natalie G.

I Am Very Satisfied With My Robotic Surgery

Melanie K.

"I was very satisfied with my robotic surgery, and I'm very happy with the fact that I have no visible neck scars, it did not affect my vocal cords and I had no need for any pain medications thanks to the game ready ice jacket.  I was able to return to work within two weeks.  I would highly recommend this procedure."  Melanie K.

I Am Thankful For The Care and Surgery from Dr. Kandil.

I am so glad that Dr. Miller suggested that I make an appointment with Dr. Kandil at Tulane Medical Center. My high level of calcium was treated with expensive drips and pills for over a year without success. I am thankful for the care and surgery from Dr. Kandil and their teams. They were able to find out my problem and correct it with surgery. As a result, I find that I have more energy and not feel sleepy all the time. Even my balance seems to be improved. Again, thanks for solving my problem and removing the troubled area.  Joan P.

Dr. Kandil Went Out Of His Way To Make The Dates Work For Me

I first discovered I had a large nodule on my thyroid with an inconclusive fine needle aspiration biopsy. Surgery was my only option and I felt like everything was out of my control.  I was afraid of the outcome if I had cancer, and I was afraid of the surgery.  After much research, I settled on a very good surgeon.  He had all the right credentials, the education, the experience, and excellent training.   We met and settled on a date for traditional surgery.  I was a wreck.  I kept thinking about the surgery, the recovery process, my fear, my children and what a long recovery time would mean to me.  I literally typed in "Good News + Thyroid Surgery" and hit search.  I was hoping for a few blogs about how it wasn't so bad and I would be fine.

Instead, I got Dr. Kandil and the latest in Thyroid surgery using the robotic da Vinci procedure.  I was immediately intrigued and started doing my research.  I learned there were few facilities in the U.S. that do this surgery on a regular basis.  I decided to inquire.  What would be the harm in just making a few phone calls?  I left my number with Caroline, Dr. Kandil's assistant.  She was so warm and pleasant.  Imagine my surprise, when Dr. Kandil himself called me back.  In my area of Wyoming, doctors do not call patients, and every second speaking to them is a billable hour.  I asked him if he thought I was crazy to fly from Wyoming.  He said no, people flew to see him all the time.  I told him that I was just from a small town, and why me?  He told me, "Why not YOU?" I wanted the surgery very badly and hoped dates and times would work out.

Dr. Kandil went out of his way to make the dates work for me.  It is something he tries to do for anyone willing to travel to see him.  At the initial inquiry, I had also faxed my medical records to one of the other facilities, as they too had a great reputation.  They said that I was not a good candidate for the surgery.  I wasn't given a detailed explanation but found interviews that lead me to believe it was because I am a larger woman with a definite weight problem, and my nodule was almost twice the size of the nodules they generally take out with this procedure.  I felt traditional was going to be my only option, and that felt barbaric after researching the da Vinci way.

I was very worried that I would not be a candidate for surgery.  I emailed Dr. Kandil, who assured me that he would make adjustments in the surgery and I would be fine.  He emailed me with a date and told me to book my tickets.  I believed in Dr. Kandil from the beginning.  I knew he was the only one for this surgery.  I knew he had the experience and expertise I was looking for, but what defines Dr. Kandil as a great doctor is not his technical skills but rather his exceptional people skills.  He puts his patients first and makes you feel like you are his only patient.  His staff is professional and personable as well. Dr. Kandil and his entire staff give you their personal cell phone numbers; who has ever heard of a doctor doing that?

I met with Dr. Kandil and had to spend the day taking pre-op tests, and all was set for the next day.  I was not nervous, I knew Dr. Kandil had the hard work; I just had to lay on the table and sleep.  I woke up and he was there, checking on me in the recovery room.  He asked me to speak to him and I remember doing so, briefly because I was pretty worn out.  My voice was fine, and I remember putting my hand on my neck, as if to check to make sure I had no bandage there, making sure everything went as planned.

In my hospital room that evening, the nurse asked me if I needed pain meds.  I told her no, that I was uncomfortable but not terribly so.  She told me to take at least a dose, as it is easier to stay ahead of the pain rather than control it later.  I agreed and my family laughed at me when I told them that I had ordered some shoes from my hospital room from QVC. I obviously was fine.

Dr. Kandil had three surgeries the day he operated on me, I was the second surgery.  I did not expect him to come to see me that night, but he sent a team of doctors to check in on me as well as communicated with my nurse.  I saw Dr. Kandil the next day and then I was released.  I stayed in New Orleans over the weekend and had my drain tube removed the following Monday.  I was sore, there is no doubt about that, but I was okay.  I went to dinner with my family and even a few outings over the weekend.

I know I made the right decision, both with the doctor and the procedure.  If I could tell anyone anything, I would say don't be nervous.  It is unpleasant, but not unbearable and Dr. Kandil and his team do this all the time.  They know what they are doing and you are lucky to have this procedure.  It is with the deepest gratitude that I thank Dr. Kandil for his care and dedication.  Jane P., Wyoming

Photos and testimonials courtesy www.allaboutroboticsurgery.com.