Click on a Question For More Information
What will happen at the first appointment?
- You will meet with the clinical team to discuss your child’s medical, developmental, and social history. This information helps us to make a diagnosis and request prior authorization from insurance companies for further services.
- Please refer to the Diagnostics page under the Services tab for a complete explanation of the diagnostic appointment process.
When will I get an appointment?
- Wait times vary depending on the number of individuals seeking services. After receiving the completed packet, an estimated wait time will be given in the confirmation email.
- Appointments are typically scheduled for the month around the middle of the previous month. (i.e., May appointments are scheduled around April 15).
How do I know if TCARD will take my insurance?
- TCARD accepts most major insurance plans, including all Healthy Louisiana Medicaid plans. Please call your insurance company to insure TCARD providers are in network.
What payment methods are accepted?
- Cash, check, debit, MasterCard, Visa, American Express
Where is TCARD located?
- Our physical address is 131 S. Robertson St, New Orleans, LA 70112. We are on the 14th floor of the Murphy Building.
Is there an age limit for patients?
- There is no age limit for diagnostic services.
How do I request a copy of my child’s report?
- Parents may call the office to request a copy of their child’s report. Reports cannot be sent to anyone other than the parent unless a HIPPA compliant authorization form is signed by the parents.
