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Tulane Doctors - Center for Autism & Related Disorders (TCARD) ~ Frequently Asked Questions


  • What will happen at the first appointment?
    • You will meet with the clinical team to discuss your child’s medical, developmental, and social history. This information helps us to make a diagnosis and request prior authorization from insurance companies for further services.
    • Please refer to the Diagnostics page under the Services tab for a complete explanation of the diagnostic appointment process.
  • When will I get an appointment?
    • Wait times vary depending on the number of individuals seeking services. After receiving the completed packet, an estimated wait time will be given in the confirmation email.
    • Appointments are typically scheduled for the month around the middle of the previous month. (i.e., May appointments are scheduled around April 15).
  • How do I know if TCARD will take my insurance?
    • TCARD accepts most major insurance plans, including all Healthy Louisiana Medicaid plans. Please call your insurance company to insure TCARD providers are in network.
  • What payment methods are accepted?
    • Cash, check, debit, MasterCard, Visa, American Express
  • Where is TCARD located?
    • Our physical address is 131 S. Robertson St, New Orleans, LA 70112. We are on the 14th floor of the Murphy Building.
  • Is there an age limit for patients?
    • There is no age limit for diagnostic services.
  • How do I request a copy of my child’s report?
    • Parents may call the office to request a copy of their child’s report. Reports cannot be sent to anyone other than the parent unless a HIPPA compliant authorization form is signed by the parents.